Terms of Service

Last updated: March 18, 2026

1. Acceptance of Terms

By accessing or using the Bot-Hound service at bot-hound.com (the “Service”), including by signing in with 𝕏 (Twitter) or Google, you agree to be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and Bot-Hound and its proprietor (“Bot-Hound,” “we,” “us,” or “our”).

2. Eligibility

To use the Service, you must:

Be at least 18 years of age
Be a resident of the United States
Have the legal capacity to enter into a binding agreement

Additionally:

Bot Check (vetting): You may sign in with either a Google account or a 𝕏 (Twitter) account. No 𝕏 account is required.
Subscriber monitoring: You must have a valid 𝕏 (Twitter) account in good standing and authorize Bot-Hound via 𝕏 OAuth.

By using the Service, you represent and warrant that you meet all applicable eligibility requirements. If you do not meet these requirements, you must not access or use the Service.

3. Description of Service

Bot-Hound is an AI-powered bot detection and audience verification service for the 𝕏 platform. The Service consists of two products:

Bot Check (vetting portal). Per-report verification of any public 𝕏 account’s audience. Reports include bot, suspect, and real classification of a statistical sample of the target account’s followers, along with aggregate audience quality metrics. Bot Check reports are available to any authenticated user.
Subscriber monitoring (portal). Ongoing bot detection for your own 𝕏 account. Monitors your followers for bot-like behavior, queues detected bots for your review, and supports blocking through the optional Chrome extension. New monitoring accounts receive a 14-day free trial, after which a paid subscription is required.

Both products use artificial intelligence (currently xAI’s Grok model) to classify accounts and maintain a shared classification cache to improve detection accuracy and reduce processing time.

4. Authentication and Account Linking

Bot-Hound supports two authentication methods:

𝕏 (Twitter) OAuth. Required for subscriber monitoring. Grants Bot-Hound read-only access to your followers list and profile. Also available for Bot Check.
Google OAuth. Available for Bot Check only. Grants Bot-Hound access to your name, email address, and profile picture for account identification.

Account linking. If you sign in with both providers, your accounts are linked into a single Bot-Hound identity. This lets you use Bot Check via Google while maintaining a monitoring subscription via 𝕏. Linked accounts share purchase history, prepaid balance, and reports.

What Bot-Hound does with your 𝕏 account (subscribers only):

Reads your followers list to scan for bots
Reads your profile to identify your account
Analyzes public profiles, tweets, and avatars of followers for bot classification

What Bot-Hound does NOT do with your 𝕏 account:

Post, delete, or modify tweets
Like, retweet, or bookmark content
Follow or unfollow accounts
Send or read direct messages
Change your profile information or settings

You may revoke Bot-Hound’s access to your 𝕏 account at any time through your 𝕏 account settings. Revoking access will immediately stop all Bot-Hound monitoring activity on your account. You may revoke Google access through your Google account settings.

5. Chrome Extension (Subscribers Only)

The Bot-Hound Chrome extension is available to monitoring subscribers and runs in your browser. By installing and using the extension, you agree to the following:

Browser-based API access. The extension accesses 𝕏’s API directly from your browser using your authenticated 𝕏 session. API calls are made from your browser on your behalf, subject to 𝕏’s standard rate limits for your account.
Data collection. The extension collects your followers list, public profiles and recent tweets of your followers, and your following list. This data is transmitted to Bot-Hound’s servers for bot classification processing.
Own account only. The extension must be used only with your own 𝕏 account. You must not use the extension to access or collect data from accounts you do not own.
Rate limits. You acknowledge that the extension’s API activity counts toward your 𝕏 account’s rate limits. Bot-Hound implements rate limiting within the extension to stay within 𝕏’s published limits, but cannot guarantee that other applications using your account will not be affected.
No modification or reverse engineering. You must not modify, decompile, reverse-engineer, or create derivative works of the extension. You must not interfere with the extension’s communication with Bot-Hound’s servers or attempt to bypass its rate limiting mechanisms.
Reduced functionality without extension. When the extension is not installed or not connected, certain monitoring features may have reduced functionality or may not be available, depending on the availability of alternative data sources.

You can remove the extension at any time through your browser’s extension management settings. Removing the extension does not cancel your subscription. The extension is not used for or required by Bot Check.

6. Billing

(a) Bot Check (per-report and prepaid balance)

Per-report pricing. Bot Check reports are available on a pay-per-report basis. Report pricing varies based on sample size and scan depth, starting at $5. Payment is processed through Stripe at the time of purchase, or deducted from your prepaid balance.
Prepaid balance. You may add funds to your Bot-Hound account to purchase future reports. Unused prepaid balance is non-refundable but does not expire.

(b) Subscriber monitoring (subscription)

Free trial. New monitoring accounts receive a 14-day free trial with full access to monitoring features. When the trial expires, a paid subscription is required to continue.
Subscription plans. Paid subscriptions are offered at various tiers and billing periods. Plan details and pricing are displayed in the Service.
Cancellation. You may cancel your subscription at any time through the Service. Cancellation takes effect at the end of the current billing period. No prorated refunds are issued for partial billing periods.
Billing period changes. You may switch between monthly and annual billing for your current plan. Billing period changes are prorated by Stripe. Switches are limited to once every 30 days.
Tier limits. Each subscription tier supports accounts up to a specified follower count. If your 𝕏 follower count grows beyond your current tier’s limit, we will notify you via email and an in-app banner. You will have a 30-day grace period to upgrade to a higher tier. If you do not upgrade within this period, your subscription will be automatically cancelled with a prorated refund for the remaining billing period.

(c) General billing terms

Payment processor. All payments are processed through Stripe. By making a purchase or subscribing, you agree to Stripe’s Terms of Service.
Pricing changes. We reserve the right to change pricing at any time. For subscriptions, price changes take effect at the start of your next billing period. For Bot Check reports, updated pricing applies to future purchases.
Referral program. Bot-Hound may offer a referral program that provides promotional credits. These credits have no cash value, cannot be transferred or exchanged for cash, may be revoked in cases of abuse, and apply only to future invoices. We reserve the right to modify or discontinue the referral program at any time.

7. Classification Disclaimer and Assumption of Risk

Bot-Hound uses artificial intelligence, automated algorithms, and heuristic analysis to classify 𝕏 accounts as potential bots. These systems are inherently imperfect.

You acknowledge and agree that:

Classification accuracy may vary and is not guaranteed
The Service may produce false positives (classifying legitimate accounts as bots) or false negatives (failing to detect bots)
Bot-Hound is not liable for any consequences arising from incorrect classifications, regardless of the cause

(a) Bot Check reports. Reports reflect a statistical sample and may not represent the full audience of a target account. You should not rely on a single report as the sole basis for business, financial, or reputational decisions about a target account. Bot-Hound is not responsible for decisions you make based on report data.

(b) Subscriber monitoring and blocking. Blocking functionality operates through the optional Chrome extension in your browser. You are solely responsible for reviewing and managing all blocking decisions on your account. Erroneous blocking may occur for any reason, including AI misclassification, software defects, data corruption, system failures, or third-party service outages. Bot-Hound is not liable for the wrongful blocking of legitimate accounts.

Assumption of risk. By using the Service, you expressly assume all risk associated with its classifications. You understand that automated systems may classify accounts erroneously, and you accept full responsibility for any consequences resulting from your use of the Service’s classifications or any actions you take based on them.

8. Report Access and Sharing

Bot Check reports are associated with your account via a purchaser token. You may share report URLs with others. Anyone with a report URL can view the report data. Bot-Hound does not control how you distribute report URLs and is not responsible for downstream use of shared report data.

Reports are retained as long as the purchaser’s account is active. Reports may be deleted upon request.

9. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable law or regulation
Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code or algorithms of the Service
Access the Service through any automated means (bots, scrapers, or similar) other than the interfaces provided by Bot-Hound
Circumvent, disable, or interfere with any security or access-control features of the Service
Use the Service to harass, stalk, or target specific individuals
Use Bot Check reports to defame, harass, or publicly shame a target account or its owner
Resell, redistribute, or sublicense access to the Service or its data
Interfere with or disrupt the integrity or performance of the Service
Attempt to gain unauthorized access to the Service, other user accounts, or related systems

10. Intellectual Property

The Service, including its software, algorithms, classification models, user interface, and all associated intellectual property, is owned by Bot-Hound and its proprietor. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms.

Bot classification data, including bot probability scores and classification reasons generated by the Service, is the property of Bot-Hound. You may not extract, scrape, or systematically download this data for any purpose.

11. Third-Party Services

The Service depends on third-party platforms and services, including but not limited to the 𝕏 platform, xAI, Google, and Stripe. Bot-Hound is not responsible for:

The availability, reliability, or performance of any third-party service
Changes to third-party APIs, terms of service, or pricing that may affect the Service
Any actions taken by third-party platforms against your account

Your use of the 𝕏 platform is governed by 𝕏’s own terms of service and policies. Bot-Hound does not guarantee that the Service’s use of the 𝕏 API will remain available or unchanged.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Bot-Hound does not warrant that:

The Service will be uninterrupted, timely, secure, or error-free
The results obtained from the Service will be accurate, reliable, or complete
Any errors in the Service will be corrected
The Service will be compatible with any particular hardware or software

Sole remedy. Your sole and exclusive remedy for any dissatisfaction with, or damage arising from, the Service is to stop using the Service and, if applicable, revoke Bot-Hound’s access to your connected accounts.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BOT-HOUND OR ITS PROPRIETOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

Your access to or use of (or inability to access or use) the Service
Any conduct or content of any third party on or related to the Service
Unauthorized access, use, or alteration of your data or account
The blocking or failure to block of any 𝕏 account, whether caused by AI misclassification, software defects, coding errors, system failures, data corruption, or any other cause
Any inaccuracy in bot classification results or Bot Check reports, regardless of the source of such inaccuracy
Any decisions you make based on Bot Check report data or classification results

THE FOREGOING LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, INCLUDING BUT NOT LIMITED TO CONTRACT, TORT (INCLUDING NEGLIGENCE AND GROSS NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND REGARDLESS OF WHETHER BOT-HOUND HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL BOT-HOUND’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO BOT-HOUND IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION APPLIES TO ALL CLAIMS IN THE AGGREGATE, NOT ON A PER-CLAIM BASIS.

14. Indemnification

You agree to indemnify, defend, and hold harmless Bot-Hound and its proprietor from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

Your use of the Service, including any actions you take based on classification results or report data
Your violation of these Terms
Your violation of any applicable law or regulation
Your violation of any rights of a third party
Any claim by a third party (including any 𝕏 account holder) arising from your use of Bot Check reports, blocking actions taken through the extension, or any other Service feature

15. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Informal resolution. Before initiating any formal dispute resolution proceeding, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days. If we cannot resolve the dispute informally, either party may proceed as described below.

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, “Disputes”) that is not resolved informally shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator, in the English language, and shall take place in Colorado. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

Class action waiver. YOU AND BOT-HOUND AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

Small claims exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the jurisdiction of such court.

Opt-out. You may opt out of this arbitration agreement by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your name, account identifier, and a clear statement that you wish to opt out of arbitration.

16. Governing Law

These Terms and any Disputes shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. To the extent that litigation is permitted under these Terms, you consent to the exclusive jurisdiction of the state and federal courts located in Colorado.

17. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination:

Your right to use the Service will immediately cease
Any active subscription will be cancelled without refund
Any remaining prepaid balance will be forfeited
We may delete your data in accordance with our Privacy Policy

You may terminate your use of the Service at any time by revoking Bot-Hound’s access through your 𝕏 account settings and/or Google account settings.

The following sections survive termination: Sections 7 (Classification Disclaimer and Assumption of Risk), 10 (Intellectual Property), 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Indemnification), 15 (Dispute Resolution), and 16 (Governing Law).

18. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the Service after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

19. General Provisions

Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Bot-Hound regarding the Service.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Waiver. The failure of Bot-Hound to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

20. Contact

For questions about these Terms of Service, please contact us at [email protected].